Barrett created this beautiful gravestone. |
I am sitting calmly at my kitchen table when the phone rings.
"Hi, this is Ariana from Rolex. May I speak with Claudia Dowling?"
Ariana (not her real name—I've forgotten it) tells me that a service estimate will be emailed to me very shortly, and that I need to respond quickly about whether and how I want to proceed.
My email produces the following.
I look at nothing but the totals. I am in shock.
I forward the email to Douglas and Barrett, the two people on my watch list who seem most engaged with my problem. Then I immediately attempt to respond to the email to say "no way."
I have not mentioned that I have elided the time considerably. The whole issue started in October 2019, when my watch stopped. For the third time. Also I have not mentioned that it always ran slow, even though the Rolex people kept telling me over the years that it kept perfect time. It lost about five minutes a week, but I was used to that.
By now, it is almost Thanksgiving. It's Mickey Mouse time indefinitely for me.
3 comments:
Fabulous story
Great story, with a sad ending. RIP dear Rolex -- you had a long and fruitful life.
Alas, this is not the end of the Rolex Saga. It keeps going for at least two more parts!
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