Showing posts with label repair estimates. Show all posts
Showing posts with label repair estimates. Show all posts

1.08.2020

the rolex saga, part five

Barrett created this beautiful gravestone.
Yes, brothers and sisters, the "rich people's problems" saga continues.
   I am sitting calmly at my kitchen table when the phone rings.
  "Hi, this is Ariana from Rolex. May I speak with Claudia Dowling?"
   Ariana (not her real name—I've forgotten it) tells me that a service estimate will be emailed to me very shortly, and that I need to respond quickly about whether and how I want to proceed.
  My email produces the following.
I look at nothing but the totals. I am in shock.
    I forward the email to Douglas and Barrett, the two people on my watch list who seem most engaged with my problem. Then I immediately attempt to respond to the email to say "no way."
    I have not mentioned that I have elided the time considerably. The whole issue started in October 2019, when my watch stopped. For the third time. Also I have not mentioned that it always ran slow, even though the Rolex people kept telling me over the years that it kept perfect time. It lost about five minutes a week, but I was used to that.
   By now, it is almost Thanksgiving. It's Mickey Mouse time indefinitely for me.